Terms and Conditions

Security Policy

Wholesale Car Parts Australia uses the eWAY Payment Gateway for its online credit card transactions.

eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by Wholesale Car Parts Australia or any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
  • eWAY is an authorised third party processor for all the major Australian banks.
  • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Wholesale Car Parts Australia.

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

Delivery Policy

After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. For customer deliveries within major cities we will attempt to send your goods via courier within 24 hours of order/payment confirmation. For information regarding delivery times outside these areas please contact us on [email protected].

Refund & Returns Policy

If for any reason you are not completely satisfied with your purchase notify Wholesale Car Parts Australia Pty Ltd as soon as possible. If Wholesale Car Parts Australia Pty Ltd is satisfied that the goods are faulty, Wholesale Car Parts Australia Pty Ltd may replace or repair the faulty goods or refund the purchase price at the sole discretion of Wholesale Car Parts Australia Pty Ltd .

This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via registered/recorded means and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with you carrier. Wholesale Car Parts Australia will not be responsible for parcels lost or damaged in transit if you choose not to insure.

 

Warranties T&C

SILVER WARRANTY

90 DAYS PARTS (& LABOUR AT TIME OF INSTALLATION ONLY)

TERMS AND CONDITIONS

Conditions of sale    
 1 No claims will be accepted if faults are not reported within ninety (90) days from the date of the invoice.    
 2 If Wholesale Car Parts Australia Pty Ltd is satisfied that the goods are faulty, Wholesale Car Parts Australia Pty Ltd may replace or repair the faulty goods or refund the purchase price at the sole discretion of Wholesale Car Parts Australia Pty Ltd (hereafter called “the Warranty”). Any common law or statute based warranties or guarantees in regard to quality or fitness for purpose are expressly excluded to the fullest extent possible by law. 
 3 The Warranty is not transferable.    
 4 Faulty goods must be returned to the Wholesale Car Parts Australia Pty Ltd warehouse by the purchaser before any such replacement or refund will be provided. 
 5 Wholesale Car Parts Australia Pty Ltd will not be liable for any freight costs or other costs incurred by the purchaser relating to any faulty goods. Such costs are to be borne solely by the purchaser. 
 6 Wholesale Car Parts Australia Pty Ltd will not be liable to repair or provide replacement goods or refund the purchase price for any goods if they have been altered in any way by the purchaser or his agents or damaged after receipt by the purchaser. 
 7 These terms and conditions are to be governed by the laws of Queensland. The purchaser agrees to submit to the jurisdiction of the appropriate court in Queensland. 
 8 Wholesale Car Parts Australia Pty Ltd is not liable for any loss or damage (which includes any claim, liability, cost or expense whether direct or indirect, consequential or incidental) which the purchaser suffers or is liable for in connection with the use of the goods. 
 9 If any part of these terms and conditions is held to be unenforceable or void then that part should be given the fullest effect possible and the remainder of the terms and conditions will remain valid and fully effective. 
 10 Any accessories attached the unit at the time of purchase are specifically excluded from the warranty, such as starter motor, alternator, clutch, flywheel, water pump, distributor, fuel pump, turbocharger etc. 
 11 The timing belt must be replaced. Timing belt failure and consequential damage are not covered by the warranty. 
 12 Thermostats must be replaced and the cooling system including the radiator cleaned or re-cored. Overheating and consequential damage are not covered by the warranty. 
13 Damage resulting from incorrect or negligent fitting by the customer or his agents will not be covered by the warranty. 
 14 In this basic cover labour expenses are covered at the time of installation only.

Acceptance of the goods is deemed acceptance of these conditions of sale.

GOLD WARRANTY 

 180 DAYS PARTS (& LABOUR AT TIME OF INSTALLTION ONLY)   

 TERMS AND CONDITIONS

Conditions of sale  
 1 No claims will be accepted if faults are not reported within one hundred and eighty (180) days from the date of the invoice.
 2 If Wholesale Car Parts Australia Pty Ltd is satisfied that the goods are faulty, Wholesale Car Parts Australia Pty Ltd may replace or repair the faulty goods or refund the purchase price at the sole discretion of Wholesale Car Parts Australia Pty Ltd (hereafter called “the Warranty”). Any common law or statute based warranties or guarantees in regard to quality or fitness for purpose are expressly excluded to the fullest extent possible by law.
 3 The Warranty is not transferable.
 4 Faulty goods must be returned to the Wholesale Car Parts Australia Pty Ltd warehouse by the purchaser before any such replacement or refund will be provided.
 5 Wholesale Car Parts Australia Pty Ltd will not be liable for any freight costs or other costs incurred by the purchaser relating to any faulty goods. Such costs are to be borne solely by the purchaser.
 6 Wholesale Car Parts Australia Pty Ltd will not be liable to repair or provide replacement goods or refund the purchase price for any goods if they have been altered in any way by the purchaser or his agents or damaged after receipt by the purchaser.
 7 These terms and conditions are to be governed by the laws of Queensland. The purchaser agrees to submit to the jurisdiction of the appropriate court in Queensland.
 8 Wholesale Car Parts Australia Pty Ltd is not liable for any loss or damage (which includes any claim, liability, cost or expense whether direct or indirect, consequential or incidental) which the purchaser suffers or is liable for in connection with the use of the goods.
 9 If any part of these terms and conditions is held to be unenforceable or void then that part should be given the fullest effect possible and the remainder of the terms and conditions will remain valid and fully effective.
 10 Any accessories attached the unit at the time of purchase are specifically excluded from the warranty, such as starter motor, alternator, clutch, flywheel, water pump, distributor, fuel pump, turbocharger etc.
 11 The timing belt must be replaced. Timing belt failure and consequential damage are not covered by the warranty.
 12 Thermostats must be replaced and the cooling system including the radiator cleaned or re-cored. Overheating and consequential damage are not covered by the warranty.
13 Damage resulting from incorrect or negligent fitting by the customer or his agents will not be covered by the warranty.
 14 In this cover labour expenses are covered at the time of installation only.

Acceptance of the goods is deemed acceptance of these conditions of sale.

SILVER PLUS WARRANTY 

90 DAYS PARTS AND LABOUR 

TERMS AND CONDITIONS

Conditions of sale    
 1 No claims will be accepted if faults are not reported within ninety (90) days from the date of the invoice.
 2 If Wholesale Car Parts Australia Pty Ltd is satisfied that the goods are faulty, Wholesale Car Parts Australia Pty Ltd may replace or repair the faulty goods or refund the purchase price at the sole discretion of Wholesale Car Parts Australia Pty Ltd (hereafter called “the Warranty”). Any common law or statute based warranties or guarantees in regard to quality or fitness for purpose are expressly excluded to the fullest extent possible by law.
 3 The Warranty is not transferable.
 4 Faulty goods must be returned to the Wholesale Car Parts Australia Pty Ltd warehouse by the purchaser before any such replacement or refund will be provided.
 5 Wholesale Car Parts Australia Pty Ltd will not be liable for any freight costs or other costs incurred by the purchaser relating to any faulty goods. Such costs are to be borne solely by the purchaser.
 6 Wholesale Car Parts Australia Pty Ltd will not be liable to repair or provide replacement goods or refund the purchase price for any goods if they have been altered in any way by the purchaser or his agents or damaged after receipt by the purchaser.
 7 These terms and conditions are to be governed by the laws of Queensland. The purchaser agrees to submit to the jurisdiction of the appropriate court in Queensland.
 8 Wholesale Car Parts Australia Pty Ltd is not liable for any loss or damage (which includes any claim, liability, cost or expense whether direct or indirect, consequential or incidental) which the purchaser suffers or is liable for in connection with the use of the goods.
 9 If any part of these terms and conditions is held to be unenforceable or void then that part should be given the fullest effect possible and the remainder of the terms and conditions will remain valid and fully effective.
 10 Any accessories attached the unit at the time of purchase are specifically excluded from the warranty, such as starter motor, alternator, clutch, flywheel, water pump, distributor, fuel pump, turbocharger etc.
 11 The timing belt must be replaced. Timing belt failure and consequential damage are not covered by the warranty.
 12 Thermostats must be replaced and the cooling system including the radiator cleaned or re-cored. Overheating and consequential damage are not covered by the warranty.
13 Damage resulting from incorrect or negligent fitting by the customer or his agents will not be covered by the warranty.

Acceptance of the goods is deemed acceptance of these conditions of sale.

GOLD PLUS WARRANTY 

180 DAYS PARTS AND LABOUR

TERMS AND CONDITIONS

Conditions of sale    
 1 No claims will be accepted if faults are not reported within one hundred and eighty (180) days from the date of the invoice.
 2 If Wholesale Car Parts Australia Pty Ltd is satisfied that the goods are faulty, Wholesale Car Parts Australia Pty Ltd may replace or repair the faulty goods or refund the purchase price at the sole discretion of Wholesale Car Parts Australia Pty Ltd (hereafter called “the Warranty”). Any common law or statute based warranties or guarantees in regard to quality or fitness for purpose are expressly excluded to the fullest extent possible by law.
 3 The Warranty is not transferable.
 4 Faulty goods must be returned to the Wholesale Car Parts Australia Pty Ltd warehouse by the purchaser before any such replacement or refund will be provided.
 5 Wholesale Car Parts Australia Pty Ltd will not be liable for any freight costs or other costs incurred by the purchaser relating to any faulty goods. Such costs are to be borne solely by the purchaser.
 6 Wholesale Car Parts Australia Pty Ltd will not be liable to repair or provide replacement goods or refund the purchase price for any goods if they have been altered in any way by the purchaser or his agents or damaged after receipt by the purchaser.
 7 These terms and conditions are to be governed by the laws of Queensland. The purchaser agrees to submit to the jurisdiction of the appropriate court in Queensland.
 8 Wholesale Car Parts Australia Pty Ltd is not liable for any loss or damage (which includes any claim, liability, cost or expense whether direct or indirect, consequential or incidental) which the purchaser suffers or is liable for in connection with the use of the goods.
 9 If any part of these terms and conditions is held to be unenforceable or void then that part should be given the fullest effect possible and the remainder of the terms and conditions will remain valid and fully effective.
 10 Any accessories attached the unit at the time of purchase are specifically excluded from the warranty, such as starter motor, alternator, clutch, flywheel, water pump, distributor, fuel pump, turbocharger etc.
 11 The timing belt must be replaced. Timing belt failure and consequential damage are not covered by the warranty.
 12 Thermostats must be replaced and the cooling system including the radiator cleaned or re-cored. Overheating and consequential damage are not covered by the warranty.
13 Damage resulting from incorrect or negligent fitting by the customer or his agents will not be covered by the warranty.

Acceptance of the goods is deemed acceptance of these conditions of sale.